Digital Assistants & Chatbots
In a world where products and services are becoming increasingly interchangeable and customers are placing more and more value on experience, the winner is the one who offers the best customer experience. Companies like Apple, Amazon and Tesla are leading the way.
Distinguish yourself from the competition:
- Offer your customers not only after-sales support but also a differentiated customer experience along the entire customer journey
- Answer frequently asked questions 24x7, automated, qualitatively, consistently and efficiently in natural language and save unnecessary forms, mails and calls
- Free up your service staff for the really important customer issues
With our expertise in Artificial Intelligence as well as Digital Assistants & Chatbots we digitize and personalize your customer interaction across all touchpoitnts.
We support you throughout the entire process: customer journey strategy, roadmap, platform selection, design, implementation, testing, project management, change management and training, knowledge management and integration into your existing systems.
Try our 3-month pilot phase without license costs at a fixed consulting price and see for yourself how you can prepare and position yourself for the future!