Fabien Souletie, Executive Officer of Conversoft comments, "Our expanding presence among Europe's key players in the Enterprise Feedback Management (EFM) field is significant. In my opinion, this clearly demonstrates recognition of our expertise by this independent analyst."

Conversoft guarantees clients specialist knowledge of new feedback collection and return technologies (EFM), and a proven expertise in the field of data collection.

The EFM projects led by Conversoft provide companies with an improved understanding of the needs and expectations in their particular domain, (clients, employees, partners, etc.) by creating an ongoing dialogue and continuous interaction between all parties.

(*) Gartner, Inc.  "Enterprise Feedback Management: Market Overview" by Jim Davies, 18th November 2009.

About Conversoft

Established in 1985, Conversoft has been designing, publishing, and distributing software for market research surveys and studies for over twenty years. Their experience in this field has enabled them to design a software package (Converso) which responds to the needs and problems faced in implementing questionnaires, the supervision of interviewers, and the management of result data. Within the space of three years, Converso quickly became the tool of reference for survey professionals and market research studies. Today Converso serves more than 11 000 workstations for more than 200 different clients around the world, making Conversoft the leading French provider of survey and market research software.

Since 2002, Conversoft has been a subsidiary of the Business & Decision Group, International Consultant and Systems Integrator.

For more information visit www.conversoft.com

About Business & Decision

Business & Decision is an international Consulting and Systems Integration (CSI) company. It is a leader in Business Intelligence (BI) and Customer Relationship Management (CRM), and a major player in e-Business, Enterprise Information Management (EIM), Enterprise Solutions as well as Management Consulting. Business & Decision contributes to the success of customer projects by driving maximum business performance. The company has a reputation for functional and technological expertise and has forged partnerships with all of the key technology vendors.

Located in 19 countries, Business & Decision currently employs more than 2700 people worldwide.

Additional information is available at www.businessdecision.com

Contact

Delphine Boudaud

Press Agent

Business & Decision

Tel : +33 (0)1 56 33 50 56

Fax : +33 (0)1 56 21 21 22

delphine.boudaud@businessdecision.com

Marie-Caroline Jue

Marketing Director

Conversoft

Tel : +33 (0)1 56 33 50 80

Fax : +33 (0)1 56 21 21 22

marie-caroline.jue@conversoft.com